FAQs
- Changing event dates in the web and app
- How do I request an account?
- I'm a new user and only seeing a white screen when I log into the mobile app. Help!
- I forgot my password. How can I reset it?
- How do I get assigned to a project that already exists in QNOPY?
- How do I set up a project?
- What is the difference between an event and a project?
- Does the app work offline?
- What requires the app to have cell service/WiFi?
- Why can’t I see other people's data for an event?
- I entered my data in the wrong location, what can I do?
- What are the first things to try when data isn't loading or the app is quitting?
- I hit email logs, but I have not yet received an email with my PDF.
- Who gets an email when I hit Email Team?
- Why can't I see my data on the QNOPY Web Portal?
- My PDF output looks wrong.
- V2: Is it a new app? How do I get the new app?
- V2: When will QNOPY V1 stop being supported?
- V2: How do I sync? Is syncing automatic?
- V2: What if I don't have service?
- V2: How can I see my coworker's data?
- V2: Seeing something wrong or not quite working right?